An evaluation of the strategic management process of Namibian Correctional Services and its relevance to the Windhoek Correctional Facility.
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Date
2014
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Abstract
This study investigates the problem of dysfunctional processes in formulating,
implementing, monitoring and evaluating a strategic management plan of the Ministry
of Safety and Security and the National Correctional Services in Namibia using a case
study of the Windhoek Central Prison. The main objective is to evaluate how
participation of staff in the planning influences the extent to which strategic planning
has been used to create efficiency and effectiveness in the Ministry and Department of
Correctional Services. Therefore, the thesis is geared to explore answers to this
research question: To what extent has the strategic plan in the MSS and successive
NCS strategic management plan been used to create efficiency and effectiveness in
the Ministry?
It was found that the Ministerial strategic plan 2009-2014 and NCS strategic
management plan 2011-2014 were unknown documents at the WCF, which is an
indication that participation of staff in the process of formulation, implementation,
monitoring and evaluation of the strategic plan was minimal. It was also found that
although the ministerial strategic plan cascaded to the departmental strategic
management plan, it ended there without cascading down to annual plans as proposed
by the OPM. The thesis recommends that the MSS and NCS should improve on their
planning method to ensure that it is participatory and all employees are involved at
every stage of strategic planning. The strategic plan should also be translated into
annual action plans to effect achievement of the objectives being set in the five year
strategic plan of the Ministry.
Description
Mini-thesis presented in partial fulfillment of the requirements for the degree of Masters in Leadership and Change Management in the Harold Pupkewitz School of Business, NUST.
Keywords
Strategic management processes - Correctional services - Namibia, Correctional services - Management - Namibia, Windhoek Correctional Facility, Namibia, Strategy formulation - Correctional services - Namibia, Master's theses - Namibia, NUST - Master's theses, 2014