Please use this identifier to cite or link to this item: http://ir.nust.na:8080/jspui/handle/10628/414
Title: Outsourcing third party logistics services usage in the Namibian manufacturing industry.
Authors: Iipinge, Indileni Set-Sam
Keywords: Third party logistics - Namibia
Outsourcing - Namibia
logistics - Namibia
Manufacturing industry - Namibia
3PL - Namibia
Master's theses - Namibia
NUST - Master's theses, 2013
Issue Date: 2013
Abstract: The aim of the study is to give a comprehensive understanding of the Namibian manufacturers’ current status of using third party logistics (3PL) services in Namibia. An exploratory survey was conducted to investigate the extent use of 3PL services by Namibian manufacturers, the reasons for Namibian manufacturers using 3PL service, the reasons for Namibian manufacturers not using 3PL services, the level of satisfaction of Namibia manufacturing firms using 3PL services, the organizational impact of using 3PL services on the Namibian manufacturers and the future plans of current 3PL users in Namibia’s manufacturing industry. The findings of this study were collected through the use of an e-mail survey questionnaire. The respondents are logistics managers working for the Namibian manufacturing firms that are listed on the membership list including 140 members of the Namibian Manufacturers Association (NMA). The data was analysed by using Excel program. The current study found out that more than 50% of the Namibian manufacturers outsource 3PL services. Namibian anufacturing companies that outsource indicated that cost reduction was the main reason for outsourcing. Overall, the user manufacturers are satisfied with the 3PL provider’s level of performance. In addition, the use of 3PL services will moderately increase in the future. However, 3PL providers need to be aware of this prospective development in the outsourcing logistic industry to improve their performance and commit to the service level set forth. In general, the Namibian manufacturers believe that their business benefits largely from the use of 3PL services in many areas of their firms.
Description: Thesis presented in partial fulfillment for the degree of Master in International Business in the Harold Pupkewitz Graduate School of Business at the NUST.
URI: http://hdl.handle.net/10628/414
Appears in Collections:Masters and PhD Theses



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