Browsing by Author "Madejski, Eugene"

Now showing 1 - 5 of 5
  • Thumbnail Image
    Item
    Anti piracy disaster risk management for sea cargo logistics in the south east Atlantic and Benguela coastal area.
    (2014) Madejski, Eugene; Fritze, Christopher
    Piracy in the south east Atlantic is an increasing challenge for shippers and freight forwarders, especially in the Gulf of Guinea. At the coast of Nigeria, Benin and Togo 63 per cent of piracy acts involved vessels are tankers carrying refined petroleum products. According to the International Maritime Organization (IMO) the official number of annual successful attacks in this region is approximately 50. The International Maritime Bureau (IMB) concedes that the real number of pirate attacks is at least twice this figure (UNODC, 2014). The Namibian newspaper The Namibian reported on Thursday 11 July 2013 about the expanding plans of Namibias biggest port in Walvis Bay (Namport). It has been reported that Namport will increase its container handling ability up to one million TEU’s a year. It also will have one of the largest gas and oil supply bases in the region (Hartmann, 2013). Due to this, there will be a higher traffic of oil tankers and other cargo ships along the west coast of Africa. This situation could attract pirates to conduct attacks in the Benguela coast region. The Angolan air force and navy were already hunting suspected pirates after an oil tanker went missing near Luanda (BBC, 2014). Angola is a direct neighboring country to Namibia. Members of the Southern African Development Community (SADC) like South Africa, Botswana, Lesotho, Malawi, Zambia, Zimbabwe and Namibia already exercise techniques and procedures to coordinate anti-piracy operations. More than 700 soldiers were involved in the Operation Welwitschia in 2013 (Nkala, 2013).
  • Thumbnail Image
    Item
    The effect of regulations on the efficiency of bus and taxi services in Windhoek.
    (2014) Madejski, Eugene; Amushila, Roswindis; Kulatau, Lucia
    This project was conducted in order to analyse the effect of regulations on the efficiency of bus and taxi services in Windhoek. As the public transport indeed plays a vital role in the economy, it is important to bring this sector to order and efficiency. Proper regulation of this sector is not only important for the income it generates to a country and its contribution to GDP, but as it has been observed elsewhere, when the transport sector goes on strike due to dissatisfaction in onearea or another, the result is chaos in public and loss of business to general members of the public. The public transport has great potential to contribute significantly to the country’s economy and it plays a vital role for the government (Ministry of Works and Transport), in ensuring good governance which is essential towards achieving efficiency. In order to successfully carry out this research and critically analyse the public transport system in Namibia, a qualitative research was conducted. This research was done in a form of face to face interviews with a sample size of 20, via simple random sampling methods. This method helped to establish a great understanding of the current situation faced by this sector. Every element of the stakeholders in the Namibia Transport sector had a chance to be part of this research, responses were analysed to draw results for the study. A great deal of work still needs to be done for the public transport sector to improve, in order for efficiencies to be evident. The outcome of this research indicated that the majority of operators and users of public transport feel that a regulatory safety and cooperation body, needs to be established in order to achieve an efficient public transport sector. Therefore, this study has a opportunity of providing the Namibian government, especially the Ministry of Works and Transport an chance to review the regulation and operators of the public transport in Namibia, in order to bring about order through proper regulation and greater awareness. Consistency should be implemented, in order to cement the regulations for all stakeholders to become more aware.
  • Thumbnail Image
    Item
    Pirates on the high seas: Destabilised supply chain efficiency and performance - the case of SIDS (Small Island Developing State) Seychelles.
    (2014) Madejski, Eugene
    The period over the past 5 years, 2006 to the present day, has seen a dramatic change to the pre-existing levels of security and safe passage for sea-going vessels in Seychelles waters. In 2006, for example, there were no reported incidents of pirate activity in Seychelles waters. However, this has rapidly changed over these past 5 years, to one where the EUNAVFOR European Union Naval Force Operation ATALANTA now defines that entire north west Indian Ocean as Suez to the north, 10 degrees south (northern tip of Madagascar) and 78 degrees East (Cape Comorin, India). This is a massive sea area, and encompasses the entire Seychelles EEZ Economic Exclusion Zone which is in itself extremely large measuring 1,393,000 square kilometres. By comparison the western European countries of France, Germany, Italy and UK altogether total 1,450,000 square kilometres. The task of successfully patrolling and policing the entire NW Indian Ocean is an enormous undertaking akin to ‘looking for a needle in a haystack', giving an idea of the logistical challenge anti-piracy work entails. Armed ships, convoy running, well trained crews and extreme diligence, are just some of the ways to try and face this modern-day scourge on the high seas.
  • Thumbnail Image
    Item
    Public transport in Namibia: What is the customer satisfaction experience? Paper presented at the 1st Namibia Customer Service Awards & Conference, 2014.
    (NUST, 2014) Madejski, Eugene; Simbi, Yasmin; Shangheta, Bibi
    This study investigates customer satisfaction related to public transportation in Namibia. Transport plays a major role in any place worldwide, as it enables the movement of people (passengers) and goods from one point to another. Most Namibians use road and rail as their form of transport, thus this research is designed to gain understanding as to what extent customers are satisfied with the customer service they receive from the public transportation. Customer satisfaction is an essential element to staying in business in this modern world of global competition. Therefore, providers must satisfy and even delight our customers with the value of our transport services delivery, in order to gain their loyalty and repeat business. Customer satisfaction is therefore a primary goal of process improvement programmes. To what extent are customers satisfied with public transport in Namibia? One of the best ways to find out is to ask them by means of customer satisfaction survey to elicit customers participation. These surveys can provide management with the information they need to determine their customer level of satisfaction with services associated with their public transport. Thus this information will be of relevance to the municipality as well as to the country at large, as it strives toward achieving vision 2030. The survey targeted public transport users, since they are the most affected and that is where we can get relevant data that we need to obtain. We collected primary research data through the dissemination of a questionnaire that will be distributed to different public transport customers, namely those who are using taxis, Municipality buses, long distance buses, long distance minibuses and railways. Our sample size will be of 30 for each mode of transport, and the survey was conducted using both quantitative and qualitative methods. The main objective of this research is to evaluate the level of customer satisfactions of public transport clients. Potential recommendations will be made based on the research outputs, to not only improve the transport service countrywide but also to implement an effective public transport system based on international standards.
  • Thumbnail Image
    Item
    Quality assessment: Student perspective and reality
    (2014) Madejski, Eugene; Shindume, Alina; Kulatau, Lucia
    Our research focuses on the student perception of plagiarism, the extent to which they truly understand what is meant by the term, and sincerity with which they address the issue in their studies and written assignments. Whether they feel that they have received sufficient input and training from the institution in terms of being able to avoid plagiarising others works. All of which, has a direct impact upon the quality of academic assessment and output in the institution. The OED defines plagiarism as: "…to take and use as one's own, the thoughts, writing or inventions of another", for academic purposes this is better expressed by the Hong Kong University as: “…the unacknowledged use, as one’s own, of work of another person, whether or not such work has been published”, and it is with reference to this definition of plagiarism that we focus this research.2 Our investigations will carry out questionnaire based research on groups of NUST students, ensuring equal weighting of students from the different Poly Faculties to provide the necessary primary research findings for our paper. It is a timely and important piece of research as we transform into a university, and our paper will help to highlight some of the challenges faced by students in terms of their ability to comprehend and address quality and specifically plagiarism issues in their studies, as well as the degree of assistance that they perceive they receive from the institution and staff. Research findings will be both qualitative and quantitative.