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Browsing Presentations by Author "Silva, Jacinto"
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Item Consumers’ perception and satisfaction of rail transport service in an urban centre: The Namibian experience(Namibia University of Science and Technology, 2022-11-08) Semente, Efigenia; Tshoopara, Gloria; Silva, Jacinto; Chufama, MaxwellMost transportation service providers have reached crossroads, where it is crucial for them to satisfy consumers by providing them with the best facilities while at the same time providing low cost transportation with amenities, hence, assessing consumers’ perception of or attitudes towards transportation services is critical for competitive advantage.