Abstract:
Most transportation service providers have reached crossroads, where it is crucial for them to satisfy consumers by providing them with the best facilities while at the same time providing low cost transportation with
amenities, hence, assessing consumers’ perception of or attitudes towards transportation services is critical for competitive advantage.
Description:
Prof Efigenia Semente, Ms Gloria Tshoopara, Mr Jacinto Silva and Dr Maxwell Chufama
Faculty of Commerce, Human Sciences and Education, NUST