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Issue Date	Title	Author(s)
2014	The impact of the logistics gap on customer service in southern Africa: Evidence from Namibia and the Republic of South Africa. Paper presented at the 1st Namibia Customer Service Awards & Conference, 2014.	Fransman, L.; Heyns, G. J.; Luke, R.; Savage, Christopher J.
2014	Customer service in the Namibian logistics industry: Benchmarking for the future. Paper presented at the 1st Namibia Customer Service Awards & Conference, 2014.	Fransman, L.; Salomo, E. N.; Savage, Christopher J.
2014	Can Namibia become a regional gateway by developing a logistics hub around Walvis Bay's Port?	Savage, Christopher J.; Fransman, L.