Public Management
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Browsing Public Management by Subject "Conferences and workshops"
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Item Course development and practical sessions on the distance education mode. Paper presented at a workshop.(1999) Keyter, CharlesThe paper addresses the topic of distance education in general and how practical sessions could be incorporated and implemented as part of a course on the distance education mode.Item Factors, triggers and measures of public sector reform within transitional countries: Paper presented at the ASSADPAM Annual Conference and AGM, 29 May - 1 June 2007, NUST.(ASSADPAM (Association of Southern African Schools and Departments of Public Administration and Management)., 2007) Keyter, CharlesItem International, African and southern African instruments and institutions driving and inhibiting reform.(Association of Southern African Schools and Departments of public administration and Management (ASSADPAM), 2007) Coetzee, JohanA number of international institutions and instruments are both driving and inhibiting reform. United Nations conventions play an important role in creating a moral framework for reform. However, ratification is mostly a slow process and the enforcement of provisions is discretionary and inconsistent. The World Bank took the first steps to exclude companies that were found guilty of corruption, from tenders. Financial support to developing countries to bring corrupt companies to court will strengthen the World Bank’s contribution. The Council of the Organisation for Economic Cooperation and Development provides much needed access to a powerful database on corruption and good governance. The World Trade Organisation is indirectly supporting corruption by not enforcing the reduction of subsidies, that cause an unlevelled playing field. The International Monetary Fund can become a clearinghouse for allegations of corruption. The Millennium Development Account gives countries that qualify for financial support a say in aid-funded programmes and hold them accountable for achieving results, paving the way for increased accountability towards good governance. The International Chamber of Commerce is concerned about the provisions in the United Nation’s Convention Against Corruption that is discretionary, and hampers development of binding and consistent international rules. These concerns need to be turned into action.Item Role of culture and change management in sustainable public service reform.(Association of Southern African Schools and Departments of Public Administration and Management (ASSADPAM)., 2007) Coetzee, JohanCulture and change is complex, unpredictable and cannot be managed but do have prospects for steering. This paper concurs with Van Tonder that change management is cultural management; and also with Bate that culture and strategy are substitutes. For understanding the concept of institutional culture, the Three Layered Diagram of Schultz, et al. was found to be simplistic but useful. The ‘new’ and ‘strong’ culture provides design parameter for cultural change or reform. This paper recommends design parameters for reform of public services in the Southern African Development Community (SADC); and complements the research of Bate in providing a more detailed roadmap for institutional cultural change consisting of the following integrated phases or dimensions: Structural (understanding); spatial and temporal (origins and trajectory); processual (life cycle); contextual (environmental context) and subjective (objectives and ambitions of role players). Amongst other, the following institutional cultural change applications are discussed: For understanding a specific institutional culture, the Organisational Checklist of the United Kingdom Civil Service College is recommended; and an in-depth knowledge and thorough cultural assessment. For strategy formulation, the 7-S Strategy Framework of McKinsey, is useful but not without its limitations. This framework can be combined with the Balanced Scorecard of Kaplan and Norton to provide balanced and cohesive strategies for reform.