Browsing Logistics & Supply Chain Management by Subject "Human capacity building"
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The impact of the logistics gap on customer service in southern Africa: Evidence from Namibia and the Republic of South Africa. Paper presented at the 1st Namibia Customer Service Awards & Conference, 2014. (Polytechnic of Namibia, 2014)Logistics is essential for the development of trade (& therefore potential wealth) in southern Africa. To enable this to succeed it is crucial that the industry provides good (international) standards of customer service. ...